Privacy policy

RPM is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.rpm-cbd.com. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you visit or use our website:

a. Personal Information:

  • Name, email address, phone number, shipping, and billing address.
  • Payment information (processed securely by a third-party payment processor).
  • Account login details if you create an account with us.

b. Non-Personal Information:

  • IP address, browser type, operating system, and device information.
  • Website usage data, including pages visited, time spent on the site, and referring URLs.

c. Information You Provide:

  • Information submitted through forms, surveys, or support inquiries.
  • Comments, reviews, or feedback shared on our website or social platforms.

2. Use of Information

We use the collected information for the following purposes:

  • To process transactions, fulfill orders, and provide customer support.
  • To improve our website’s functionality, user experience, and content.
  • To send marketing communications, promotions, or updates (with your consent, where required).
  • To detect, prevent, or address fraud, security issues, or legal concerns.
  • To personalize your experience and offer tailored recommendations.

3. Sharing Information

We value your privacy and will not sell, rent, or trade your personal information. However, we may share your information in the following scenarios:

a. Service Providers:

  • With trusted third-party vendors who assist in payment processing, order fulfillment, email communication, and analytics.

b. Legal Compliance:

  • If required to do so by law, legal proceedings, or government authorities.

c. Business Transfers:

  • In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

d. Consent:

  • With your explicit consent, for any additional purposes not covered in this policy.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) technology for encryption during transactions.
  • Regular monitoring of our systems for potential vulnerabilities.
  • Limited access to personal data by authorized personnel only.

Despite our efforts, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience.

a. Types of Cookies:

  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Track website usage to improve performance.
  • Marketing Cookies: Provide personalized advertisements and recommendations.

b. Managing Cookies:
You can control cookies through your browser settings. Note that disabling cookies may impact the functionality of our website.

RPM uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated "Last Updated" date. Continued use of our website constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Last Updated: 12-16-2024